Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern LoobyLu's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
To avoid disappointment and unnecessary returns or refunds we ask that you purchase your item once you are sure the sizing is correct for your child.
Instock items may be returned in an unwashed and unused original condition but please contact us in the first instance. Please obtain proof of purchase for any returns as otherwise you are liable for the cost of the item should it not arrive. but I will not reimburse the cost of returning it.
Unfortunately I cannot issue refunds on custom-made/made to measure items unless they are faulty.
We wish to provide you with quality items you love so if you find a fault with your product or we sent you the wrong item please let us know by email and we can arrange a sustitute or refund. We will never send you a substitute without response by email.
You are entitled to a cooling off period of seven working days, according to the guidelines set out by the Office of Fair Trading, starting the day after the order is delivered, during which time you are entitled to cancel your order and receive and full refund.
This is an additional right and does not affect your statutory rights to reject faulty goods or unsatisfactory services.
This website and its content is copyright of LoobyLu's - © LoobyLu's 2011. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
LoobyLu's are committed to ensuring you are happy with your purchase in every way.
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